Main Help Center Topics
Bengali Support All Day
Complete Answers in Bangla
Typically takes a few minutes
Android & iOS
What You Need to Know About Using 302 on Mobile
Open 302.mx in Chrome browser. If the page loads slowly, clear cache and cookies. Adding to the home screen lets you use it like an app. Keep data saver mode off during live games.
Works on Safari and Chrome. All features are fully supported on iOS 14 and above. For Live Casino video, use a strong Wi-Fi or 4G connection.
Sports Betting and slots work even on 3G connections. Live Casino requires a minimum speed of 4 Mbps. Please wait a few seconds without refreshing the page to maintain a stable connection.
All buttons are designed to be touch-friendly. If the layout appears cluttered on small screens, please update your browser. Mobile App Guide Detailed instructions are available on the page.
Cricket & Sports Betting Support
Cricket is Bangladesh’s most popular sport and the busiest category on 302. Many users start betting on BPL and national team matches for the first time here. Step-by-step guides are available for beginners in the Help Center.
Live Betting odds change every moment — this is normal. If your bet doesn't place or order fails, please wait a few seconds without refreshing the page. If a bet is duplicated, inform live chat — usually resolved within 15 minutes.
The same support applies to Football and Tennis betting. Game Categories Page Detailed information on Sports Betting available.
Five Main Support Topics
If you forget your password, recover it via OTP using your mobile number. For locked accounts, contact live chat. Logging in from a new device requires OTP verification as part of enhanced security.
Deposits via Bkash or Nagad are instant; withdrawals usually take 15 minutes up to 24 hours. Minimum deposit ৳500. If withdrawals are delayed, send a screenshot of the transaction to support.
If a bonus does not appear in your account, wait 5 minutes after deposit completes. For questions about wagering requirements, ask in chat — team members will provide full explanations in Bengali.
If a game closes unexpectedly or results seem incorrect, contact us with the game’s reference number. Each round’s info is stored on the server for easy investigation.
Never share your password or OTP with anyone. No 302 staff will ever ask for this information. If you notice suspicious activity, immediately change your account password.
Relevant Pages & Information
Find out where to find games, rules for sports betting, and details about Live Casino. Platform Section Page See here.
How to Set Up 302 on Android & iOS and Troubleshoot Common Mobile Issues Mobile App Guide Page See here.
Brief Summary of All Sections Home Page Check it out. From there, you can directly navigate to any game or betting section.
Set gaming limits, take breaks, and get tips for safe play Responsible Gaming Page See here.
Special Support Service for Eid and Pahela Baishakh
During festivals, the 302 support team is more active. Bonus claims or payment issues during Eid-ul-Fitr, Eid-ul-Azha, and Pohela Boishakh special offers are resolved faster. Log in and visit the rewards section to learn about festival promotions.
Payment Support: From bKash to Bank
302 supports Bangladesh’s most popular payment methods. Deposits via bKash and Nagad are usually instant. Bank transfers may take 1–24 hours.
Common payment issues include: wrong number deposits, insufficient mobile balance, or temporary bank server downtime. Please wait a few minutes and try again.
Withdrawals above certain limits require account verification. Contact live chat for verification and have your documents ready.
Transactions in currencies other than BDT are not supported — all payments are processed in Bangladeshi Taka (৳).
Common Terms from the Help Center
One-Time Password (OTP) — a single-use code sent to your mobile for login or payment verification. If you don’t receive it within 3–5 minutes, use the resend option.
Bonus balance withdrawal requires fulfilling a wagering condition. For example: a ৳100 bonus with 5x turnover means placing ৳500 worth of bets.
Click the chat icon at the bottom right of the page to speak directly with support in Bangla. Average response time is 2–5 minutes.
Identity verification process ensures security. Applies to high withdrawal amounts or specific conditions. Mobile number and basic info may suffice.
Partial cashback on certain losses. Usually credited to accounts every Monday or start of the month.
Betting odds indicate your chances of winning. The higher the odds, the bigger the potential win — but the less likely it is to happen. Odds change constantly during live betting.
Help Center FAQs
All Ways to Get Support
302 offers three main support channels. The fastest is Live Chat, usually answered within 2–5 minutes. For complex issues, send a detailed email to [email protected].
Visit the site for Frequently Asked Questions FAQ Section See here — Many common questions about accounts, payments, and gaming are already answered. Checking here before starting chat can save you time.
